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Nova Medical Group Case Study

In a time when medical services seem impersonal, Nova Medical Group offers patients a new direction in health care. Nova Medical Group offers a wide variety of services for both adolescents and adults. Led by medical director Dr. Grace Keenan, board certified internal medicine and family practice specialists, nurse practitioners and nurses provide comprehensive health care to their patients. Nova has recently expanded their services to include complementary medicine, naturopathic and oriental medicine, massage treatments, biofeedback, hypnotherapy and psychotherapy.

With four locations in northern Virginia, Dr. Keenan saw a need to streamline communication between the various offices, to the benefit of patient care. Nova Medical Group became a Telework Consortium distributed work pilot in summer 2005, connecting all Nova locations, as well as the home offices of key medical professionals.

Nova Medical Group is an ongoing pilot, exploring the ways that collaborative tools can bring benefit to the organization and its patients. They currently use Marratech and VSee for management meetings, staff meetings, training, and medical consultation.

Telework Consortium-recommended tools for this pilot included:

Software:
Marratech (www.marratech.com)
VSee (www.VSeeLab.com)

Hardware:

For VSee:
Wall-mounted plasma screens for large-scale meetings
i1300 iREZ high resolution camera (www.globalmedia.com)
Duet mic (www.globalmedia.com)

For Marratech:
Laptops
iREZ cameras (www.globalmedia.com)
iREZ mics (www.globalmedia.com)

Connectivity for teleworkers:
Wireless through Roadstar Internet (www.roadstarinternet.com)

Connectivity for distributed work:
T1 connections

Press Release: Nova Medical and Urgent Care Center Embraces Benefits of Telework
(Click here for PDF of this press release.)

To request a transcript or DVD copy of Medical Director Dr. Grace Keenan’s presentation at the 2005 Loudoun Economic Summit, please contact:

Donna Garfield
Dir of Program Development and Client Services


Successful Case Studies
Amendment One (Loudoun Magazine)
Nova Medical Group
Loudoun County Government Webmaster
"Our work with the Telework Consortium, has improved the quality of life for both my staff and me. We are now exploring opportunities to utilize this technology beyond the staff communication, to integrate Telework efficiencies with patient care. This will be accomplished in tandem with the implementation of our new electronic records system. Our business is a great example of the wide range of industries in which a telecommuting option can be applied."

-- Dr. Grace Keenan, medical director, Nova Medical and Urgent Care Center, Inc.